With a maximum of 500 guests, you can expect the highest level of personal space and individual service. And all this with an extremely luxurious ratio of almost one to one. The EUROPA 2 combines comfort with a high level of flexibility by also heading to small ports and remote corners off the beaten track. Welcome on board the best cruise ship in the world!*
Enjoy every moment
Casual and individual, exquisite and stylish, entirely in line with your requirements – this is the aim of the EUROPA 2 philosophy. Experience a symbiosis of perfection, elegance and aesthetics, and enjoy lifestyle at the highest level in a modern, relaxed atmosphere.
Experience a unique ship
Experience the great freedom - in a relaxed and individual way, yet high quality and stylish. Enjoy a symbiosis of perfection and elegance as well as the highest level of casual luxury - culinary highlights, first-class wellness and fitness offers, exceptional on-board entertainment complemented by the highest level of privacy and individual freedom. With casual luxury for a maximum of 500 guests, the EUROPA 2 combines design and lifestyle, the highest standards and individual freedom.
The suites on the EUROPA 2 are modern and stylish retreats to enjoy private moments. Stay in up to 114 square meters, your own veranda and a fantastic sea view are of course always included.
Haute cuisine. Extremely casual.
With a keen eye for the finest details, the EUROPA 2's chef will open up new culinary horizons for you. He also offers vegetarian cuisine lovers a fine selection of artfully arranged dishes of the highest quality. Enjoy modern creations or timeless classics with more flexible table times and no fixed seating in our gourmet restaurants.
Lights out, spotlight on.
When the curtain opens, an unforgettable evening begins. With great acrobatics, dance, comedy, interesting talks, lectures or moving music from classical to pop. Let yourself be inspired by artists, performers and entertainers of the highest level on board the EUROPA 2. A varied show and a diverse entertainment program await you on every trip.
Enjoyment is a question of style
Six bars with unique charm to celebrate the day or night. Each with its own, distinctive atmosphere, from loungey to glamorous. This way you can give every night the perfect start and every day the perfect end. Discover the largest selection of champagne at sea on board the EUROPA 2 and let our sommeliers inspire you.
Relaxed today, active tomorrow
The modern wellness and sports area in the OCEAN SPA is elegant and spacious, with an interior area of over 600 square meters and an outdoor area of 200 square meters. The OCEAN SPA offers everything that benefits your personal well-being: plenty of space for saunas, professional cosmetic treatments and revitalising massages, as well as a modern fitness studio and tee-offs on the golf simulator. There is also a 15-meter-long pool - for some, the most beautiful place on board.
Relaxation & Fitness
A journey that makes everyone happy
A cruise with the whole family is a wonderful opportunity to finally take time for each other, have fun and share experiences together. Our two luxury cruise shipsMS EUROPA andMS EUROPA 2 are perfectly equipped to meet the needs of families, from age-specific childcare and child-friendly facilities to exciting children's and teens' excursions. We pay at least as much attention to the needs of children and teens as we do to those of adults.
Time for family
While you enjoy a wonderful day, your children will become buccaneers, beach castle architects and little karaoke champions. When building a pirate camp, going on a banana boat tour or having a pool party, your children will be looked after lovingly and in an age-appropriate manner. The good feeling that your children are always in the best hands with us is another reason for you to relax.
Unique Family Moments
Their Advantages
Only the best for young cruisers
Program on Board
Families
If whilst travelling you like to broaden your skills and mind then onboard the EUROPA 2 you'll find just what you need.
After spending time relaxing or enjoying the onboard entertainment, you can enjoy a vast array of lectures from renowned specialist, where informative accounts will breathe life into the places you visit during your cruise. Or try your hand at expanding your cooking skills in the cooking school, and leave with technique to impress your family and friends with on your return home.
See more, experience more
114m2 - Suite
88m2 - Suite
52m2 - Suite
52m2 - Suite
27m2 - Outside
35m2 - Suite
35m2 - Suite
From connoisseur to expert
A professional kitchen equipped with Miele appliances. The best ingredients. And the EUROPA 2's chefs, who are happy to share their knowledge and skills with you. Fantastic conditions for gourmets to try their hand at the most beautiful culinary creations. The on-board cooking school teaches amateur cooks and secret chefs classics and specialties from the regions visited - relaxed, tangible and always highly enjoyable.
At the centre of it all, not just taking part
During your cruise, you can enjoy a wide selection of organised shore excursions (subject to a charge). See the most important sights, for example, on classic scenic journeys or city tours. Get to know the countries and their people during sporty activities such as snorkelling, hiking or bicycle tours or see the world from a new perspective on flights or boat tours. We are also pleased to go that extra mile on your behalf with special arrangements, such as organising special opening times at important cultural venues or exclusive concerts in an unusual setting.
You can see which excursions are planned for your cruise in the shore excursion brochure, which you will receive about three months before your cruise. Then you can prebook your required excursions prior to departure at your travel agency or at My booking. Naturally, you can also still decide once on board (subject to availability).
Zodiac trips
Our Zodiacs will take you to hidden places and areas that are difficult to access, take you on further where other ships have to turn back and enable you to go ashore in places that may otherwise seem impossible. Your experiences in these places will become unforgettable memories. Let the Zodiacs take you straight into your next adventure, such as into the network of tributaries on the Amazon, to idyllic beaches in the South Seas or in search of impressive glacial landscapes. Experienced experts will always be on hand to show you what to look out for. These experiences are part of all of our expedition cruises and are also included in the cruise price on selected EUROPA and EUROPA 2 cruises. See things up-close in far-flung places – and experience new worlds.
Eco-excursions*
The protection of nature is very important to us and it is an integral part of our concept. We therefore focus strongly on the environment for our sustainable eco excursions. Discover our planet’s most beautiful regions on foot, by bicycle or with low-carbon transport. Alternatively, you can reach the nearby natural environments and the starting points for tour experiences with just a short transfer.
Golf shore excursions*
Experience an exclusive round of golf in the company of a small group and take the opportunity to play on beautiful courses worldwide. These shore excursions include transfers, green fees, balls for the driving range, trolleys or e-carts (subject to availability). An expert PGA golf professional will take care of the organisation and warm-up on site.
Would you like to enjoy more golfing experiences during your cruise? Then we recommend our Golf & Cruise holidays.
Events
During your cruise, look forward to some lovely surprises with a succession of carefully organised events, such as a barbecue on a remote beach, exclusive concerts at special locations or local folk groups to welcome you at the pier. Time and again, our on-board team will prepare some unforgettable moments for you.
Discover our exciting destinations actively from a completely new perspective. Our bike guide will show you the most beautiful and interesting places in the world - often off the beaten track. You can choose from a wide range of tours* with different levels of difficulty. Would you like to start actively on a mountain bike or do you prefer an assisted e-bike? Our bike guide on board will be happy to advise you on which tour with which bike will give you the best riding experience. We recommend that you bring your own bike clothing. A cycle helmet and a sports rucksack are provided on board, as well as water and energy bars. SPD clipless pedals can also be fitted on request.
You are welcome to bring your own bike clothing with you. On board, we will provide you with a bike helmet and a sports rucksack, as well as a bottle of water and an energy bar.
Insider tips from knowledgeable experts open up some exceptional experiences of architecture, art or history. Doors to gardens, museums and churches that remain closed to others will often be opened – come and take a look behind the scenes.
Renowned experts joining you on board will share their extensive knowledge with you in some interesting lectures. They will also guide shore excursions, pointing out things that normal visitors might not otherwise notice. Experiences in small groups that make a big impression.
These excursions are designed especially for children and work perfectly without parents, such as when we go to see the penguins and turtles in New Zealand, explore Barcelona by way of a photo safari or enjoy the fine weather swimming and snorkelling off Langkawi. The childcare service will ensure that they take sun cream and drinks, for example, depending on what it is on the programme.
Teens can descend in a submarine to view the brightly coloured underwater world of the Caribbean, or race to Paphos beach on a mountain-bike tour and much more. And if the family is travelling together, we might, for instance, demonstrate our skills on the climbing course just outside Oslo, marvel at the sights of London from the height of a massive Ferris wheel, or set out on a real adventure through the rain forest of Puerto Rico.
Our classic excursions will give you your first impressions of the region. For those who prefer to be active and get to know a country and its people from a new perspective, we also provide adventure trips and active tours, such as hiking, Segway, boat and kayak tours and snorkelling.
Experience the essence of a true cruise vacation with Yacht Cruise Company, where luxury and exclusivity merge into an unforgettable journey. Our custom-built yachts grant you access to the most breathtaking and unreachable destinations, turning each trip into a unique and personal adventure. We ensure a service where every detail is thoughtfully considered, making you feel not just a valued guest, but the star of your own cruise vacation story. Step aboard Yacht Cruise Company and be transported to a world where dreams become reality on the waves of luxury and comfort.
TRAVEL THE WORLD. PRESERVE NATURE.
Our driving force – a cruise is the most exciting way of experiencing the earth and its beauty. Protecting the environment is of the highest priority for Hapag-Lloyd Cruises, in order to preserve this beauty for a long time to come. Exploring new shores also means assuming responsibility. When it comes to environmental friendliness, there is rarely one all-encompassing solution. This goes for our ships, too. We combine a variety of smaller- and larger-scale measures to continuously improve our environmental performance. These range from design modifications that help reduce consumption to technical solutions that decrease air emissions as well as various measures within our daily operations.
ENVIRONMENTAL TECHNOLOGY ON BOARD
The oceans must be protected, not least because they provide us with 70 % of our oxygen – far more than forests, for example. Oxygen is produced by plankton, microbes and above all by algae. Plastic waste is collected separately on board our ships and sent for recycling on land. And yet there is more we can do: we are reducing the unnecessary use of plastic on all cruises, foregoing plastic bags, straws and cocktail stirrers and using alternatives made from wood.
We are using sustainable alternatives to plastic in other areas, too: the kayaks on board our new expedition ships are made from HTP, a particularly high-quality and long-lasting polyethylene. No waste is created when the boat hulls are manufactured – and the manufacturer takes them back free of charge for recycling.
Avoiding top speeds | The less fuel we consume, the fewer emissions enter the air. The ideal ton of fuel is one that goes unused. Luckily, there is a simple formula we have been using for some time: by avoiding top speeds, we save an above-average amount of fuel. Four knots can save no less than 40 %. And guests can relax a little more as they enjoy the wonders along the route.
Efficient route planning | Careful route planning also helps to optimise fuel consumption. Wherever possible, we choose the shortest route between two destinations. Of course, we don’t want our guests to miss out on any highlights: our routes set standards and offer unique experiences and will continue to do so in future.
Foregoing heavy fuel oil | Beautifully untouched, the most remote corners of our world deserve particular protection. When cruising in the Arctic, Antarctic, Kamchatka, Greenland, Alaska and Hawaii, we therefore use low-pollutant marine gas oil and have been consistently foregoing heavy fuel oil in some cruising areas for more than 26 years – despite considerable additional costs and – in some areas - no legal requirements. A responsible attitude to the environment is one of our highest priorities, and so now we are going one step further: since July 2020, our entire fleet runs solely on low-sulphur marine gas oil with a sulphur content of 0.1 % in all cruising areas and for every single nautical mile.
In line with IMO | The International Maritime Organization (IMO) does not focus solely on protecting the oceans – it also aims to ensure a significant reduction in air pollution: by 2050 global CO₂ emissions by ships are to be reduced by at least 50 %. Strict limits are already in place in Emission Control Areas (ECAs) – a form of environmental zone – for the sulphur content of fuel and the emission of nitrogen oxides, for example. Since 2020, ship emissions both within and outside ECAs may have a maximum sulphur content of 0.5 %. This is significantly lower than the average of 3.5 % in conventional heavy fuel oil. In addition to this requirement, Hapag-Lloyd Cruises uses low-sulfur marine gas oil with a sulfur content of 0.1 percent for the entire ship fleet.
Protecting flora and fauna | Our ships use ballast water tanks to help maintain an optimal position in the water at all times - regardless of our fuel levels, the number of guests on board or how many provisions we are carrying. These tanks can be used to take on and get rid of seawater to adjust the weight as necessary. Naturally, the water brought on board will contain smaller organisms such as algae and jellyfish. These would normally travel in the tanks for many nautical miles and then be released in another location the next time the ballast water is exchanged. This runs the risk of introducing them to foreign ecosystems where they could disturb the sensitive balance of flora and fauna. To reliably prevent this from happening, all our ships have a ballast water treatment system, which plays an important role in protecting ecologically sensitive regions. Binding legal standards are expected to be introduced in 2021 - requirements that we are already meeting voluntarily and on principle.
Codes of conduct in protected regions | We plan shore excursions to ensure the protection of local flora and fauna. At the same time, our scientists on board educate guests to adopt a responsible approach to nature. Rules have been established for shore excursions in the polar regions. The German Federal Environment Agency has issued two sets of guidelines for cruises to the Antarctic on particular aspects to be noted; these include avoiding unnecessary noise, maintaining a minimum distance from animals and heeding conservation areas.
CleanUp Svalbard | Whenever we visit Spitsbergen, we get involved in the "Clean Up Svalbard" initiative, joining our guests to collect the rubbish - mainly plastic - that washes up on the coast of Spitsbergen. This allows us to make a direct, personal contribution to preserving the region's unique nature
By taking guests and crew on tours of the engine room, captains and senior officers increase awareness of the environmental protection measures on board. In addition, scientists and experts include recommendations for environmentally conscious behaviour in their presentations, particularly for visits to fragile ecosystems.
Many guests return from their cruise to the Arctic or Antarctic determined to help preserve this unique wilderness – evolving from tourists into environmental ambassadors.
Our code of conduct for suppliers
Hapag-Lloyd Cruises is committed to sustainable, ethical business practices in compliance with applicable laws, conventions and regulations, and therefore adheres to internal principles of conduct, guidelines and procedures that provide direction to its own daily activities and actions.
Hapag-Lloyd Cruises supports efforts to protect human rights, developing appropriate, eco-efficient and socially sustainable responsibility chains and response mechanisms within its own sphere of influence.
For this reason, the TUI Cruises code of conduct for suppliers, which also applies to Hapag-Lloyd Cruises, sets specific minimum standards that Hapag-Lloyd Cruises expects from its suppliers, their employees, subcontractors, agents and subsidiaries. This ensures sustainable practices are specifically called for in the supply chain and made verifiable.
TUI Care Foundation | We want the regions that we and our guests visit to benefit from tourism. To make the greatest possible impact, we bundle all our commitments into the TUI Care Foundation.* This initiates and supports projects that offer new prospects to young people around the world, protect nature and the environment, and promote the sustainable development of holiday destinations. The foundation focuses on the potential of the tourism sector to drive social development, education and prosperity.
For children from the age of 2, there are qualified childcare specialists who organise both special children’s events on board as well as children’s and teens’ excursions. The supervision times for children from 4 years and up are usually from 9.00 to 17.00 hrs and from 18.30 to 22.00 hrs. The supervision times for adolescents from 11 years and up are usually from 9.00 to 17.00 hrs and from 18.30 to 21.00 hrs. During this time, games, sports and creative programmes will be offered. The Kids' Club and Teens' Club provide rooms for supervised playing and are partly accessible outside of the supervision times. Their equipment is appropriate for the age group concerned.
The childcare service in the Knopf Club for children between the ages of 2 and 3 is available for a fee of EUR 65 (USD 80/GBP 60) per day and is available during the following supervision times: from 9.00 to 17.00 hrs and, as part of our sleeping supervision service, from 18.30 to 22.00 hrs. Registration for the Knopf Club is required before commencement of the cruise.
On days at sea, we offer a childcare late-risers service for parents who wish to enjoy a lie-in. In this case, children from 2 years and up are collected from the suite and taken for a group breakfast in one of the restaurants. In addition, on family cruises we also offer special shore activities for children and teens (subject to a charge). We will also be happy to provide an evening babysitter via our chief nanny (subject to availability and for a fee). Please note that the pool is not supervised on board. Guests use the pool at their own risk.
If you have any health problems, you can use a modern ship's hospital on board our ships, which is run by an experienced ship's doctor. Please note the consultation hours posted on board.
A basic supply of medication is available on board. We ask our guests to bring their necessary medication with them in sufficient quantities.
Treatment on the ship is equivalent to a visit to the doctor abroad (flag state Malta). German fee guidelines and German health insurance do not apply on board. We therefore recommend taking out private foreign travel health insurance. Payment is made via the on-board account; billing via insurance card is not possible.
On this ship there are two barrier-free penthouse suites (category 13, deck 8, suites 811 and 813, living space 42 m² each, veranda 10 m²).
Please note our information on "barrier-free travel" in advance (see previous point).
Please submit the forms "own wheelchair" and "Information and requirements for barrier-free travel" (see previous point) with your travel registration to ensure a smooth process.
You can send us the forms by email, fax or post:
Hapag-Lloyd Cruises,
a company of TUI Cruises GmbH
Heidenkampsweg 58
20097 Hamburg
Telephone +49 40 307030 - 70
Fax +49 40 307031 - 70
E-Mail verkaufsteam(at)hl-cruises.com
Please also note our information under the point "arrival and departure".
If you are bringing a rollator with you, please inform us in advance on the above details. There are no additional costs for you. On flights, the rollator is considered hand luggage.
Unfortunately, we are unable to provide transport in the Zodiac for guests who are dependent on a wheelchair. Disembarkation in tender boats (when the ship is at anchor) is also dependent on the weather conditions and cannot always be guaranteed. To ensure that you have a relaxing trip that runs smoothly, please let us know the type of mobility restriction you have before booking and clarify with us whether we can meet your individual needs.
Please note that participation in land activities and disembarkation with Zodiacs (weather permitting) may prove impossible for guests with physical disabilities. We reserve the right to make participation in group activities dependent on the ability to complete the entire activity without any problems and without external assistance. To ensure that you have a relaxing trip that runs smoothly, please inform us of the nature of your mobility impairment before booking and clarify with us whether we can meet your individual needs.
If you suffer from allergies or have special dietary requirements, please let us know in advance so that we can pass this information on to the relevant people.
Hapag-Lloyd Cruises,
a TUI Cruises GmbH company
Heidenkampsweg 58
20097 Hamburg
Germany
Phone +49 40 307030 - 70
Fax +49 40 307031 - 70
Email salesteam@hl-cruises.com
On board
There is no set dress code on board the EUROPA 2 during the day. In the evening, however, gentlemen visiting the restaurants on Deck 4 and the Sushi Restaurant Sakura should wear smart casual attire – namely, a long-sleeved shirt, a jacket or a summer suit; short trousers and T-shirts of any kind are not permitted. A tie is not required. In the Yacht Club Restaurant, it is not necessary to wear a jacket in the evening.
Ashore
For excursions or private trips ashore, clothing should be particularly comfortable and practical as well as suited to the route you will travel. Sturdy footwear is recommended and flat shoes are indispensable when on board the ship and ashore. For Zodiac excursions, especially in colder regions, we recommend that you wear waterproof clothing to keep you dry.
The private use of drones is not permitted on board our cruise ships. This applies during the cruise and during lay times in port, as well as at landing points in remote regions. In polar regions, Hapag-Lloyd Cruises places great value on respecting international agreements to protect sensitive natural environments and the animal kingdom in particular. In other regions of the world, approval for the use of drones ashore must be made by the passengers individually and without any intervention by Hapag-Lloyd Cruises. As well as a drone licence, which users must acquire in their country of origin, the relevant approval must be available for presentation at all times. Please take these instructions seriously, since passengers who are in breach of these regulations and licensing requirements will be liable to prosecution.
The EUROPA 2 is equipped with a satellite communications system. Provided the connection to the news satellite is available locally, you can make direct telephone calls to any destination worldwide. Please be aware that a charge is incurred immediately upon dialling a telephone number.
In the interest of all guests, we kindly ask you not to make calls on mobile phones in the restaurants.
If somebody from back home wishes to call you aboard the ship, the satellite communications system also allows for a direct telephone connection on board. Phone no. of the EUROPA 2: 00870 773233732
Please note that the caller will be charged as soon as he or she dials the telephone or fax number of the EUROPA 2. The caller can enquire with his telephone provider about the precise fees for a satellite phone call or fax; these are beyond the influence of Hapag-Lloyd Cruises.
The EUROPA 2 is GSM enabled by WMS. WMS is a provider of onboard connectivity for cruise ships and planes. This system enables you to use your personal mobile phone or smartphone at sea in areas where your mobile provider cannot generally guarantee connectivity. The system is normally available outside the 12-mile zone. Within the EU, the WMS system will be activated as soon as we are two miles away from the coast.
Via the guest portal, you have a direct Internet access. In addition, the whole ship is equipped with Wi-Fi hotspots via which you can access the Internet using a laptop or the tablet available in your suite. Internet use is free of charge for one hour per guest per day.
Stay in touch with your loved ones!
The ships in the Hapag-Lloyd Cruises fleet are all equipped with the modern STARLINK satellite system, which provides you with a fast Internet connection on the high seas. This service is available to our guests free of charge for 60 minutes every day. You can use this time to write to your friends and family back home and share your latest pictures or surf the Internet. If you need more than an hour to tell all your stories, you are welcome to remain online for a surcharge.
Fees
Technical information
The EUROPA 2 has a laundry, dry-cleaning and ironing service (at a surcharge). In the Owner Suites, Grand Penthouse Suites, Grand Ocean Suites and Penthouse Suites, an ironing service is included in the cruise price.
A photographer is on board on every cruise to take pictures during the cruise and on shore. Upon request, they will also print your own photos on photographic paper or burn your digital photos on to a CD (for a fee). In addition there is usually a video producer on board who will record your cruise for you on film. Photos and the film can be purchased.Regen- und Sonnenschirme stehen Ihnen bei Bedarf leihweise zur Verfügung.
Smoking is not permitted in any of the suites. Smoking is permitted on the veranda. Please use the ashtrays provided in all public areas where smoking is permitted.
A range of cigarette brands is available for you to purchase on board our ships. Depending on the cruising area, these may also be offered duty free.
On board our expedition ships HANSEATIC nature, HANSEATIC inspiration & HANSEATIC spirit, you will find a small selection of cigars.
In the Havana Bar on the EUROPA and in the Collins on the EUROPA 2, you will find a large selection of tobacco products.
The on-board languages are German and English.
Expectant mothers who are or will be less than 24 weeks pregnant at the time of embarkation must produce a certificate from an appropriate medical specialist (gynaecologist) confirming that they are fit to travel in the territory covered by the cruise itinerary. We are unable to carry expectant mothers in the 24th week of pregnancy at the time of embarkation or who will enter the 24th week of pregnancy during the cruise.
We request that you contact our sales team in advance if you are considering exotic destinations or cruises where you will be at sea for many days in succession (e.g. transatlantic).
You will also find information on cruising and pregnancy in Clause 14 of our General Terms and Conditions of Business.
Small Prices, Big Discoveries
